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Employment

Senior QA Tester / Project QA Lead

Coatsink Software | Dec 2019 - Present

  • Communicate and collaborate with developers and clients about product quality and user experience.

  • Create and maintain documentation for the team to a 
    high standard. 

  • Ensure consistency and coherence of themes throughout narrative, ensuring that all elements of a story align with its central ideas and messages.

  • Produce comprehensive reports daily/ weekly as well as 
    build notes after sign offs. 

  • Design and execute test plans using formulaic 
    spreadsheets with detailed and bespoke cases. 

  • In depth understanding of game development process, 
    involved in multiple projects from pre-alpha to release.  

  • Lead teams of up to 16 testers prioritizing, delegating and 
    overseeing daily testing. 

  • Train and mentor junior and mid-level QA testers. Giving 
    constructive feedback, allowing shadowing, and helping 
    with development in a one-to-one setting.

Various positions in the retail industry

2008 - 2019
Previous roles include but are not limited to:

  • Supervisor at Lush Cosmetics Ltd.

  • Senior Bookseller at Waterstones Booksellers Ltd.

Education

Teesside University
MA Concept Art for Games and Animation

  • Storyboarding

  • Visual Storytelling

  • Character Design

  • Industry briefs set by Double Eleven and Yamination studios.

Northumbria University
Fine Art BA (Hons)

Additional

Contact me

  • email
  • LinkedIn

© 2026 By Fiona Nichols.
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